| Control Panel |
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| File Manager |
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| E-Mail |
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| Scripts |
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| Other |
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| How do I access my control panel? |
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You may access your admin control panel by going to http://www.yourdomain.com/admin and you may access the user control panel at http://www.yourdomain.com/user |
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| How can I password protect directories? |
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To password protect a directory first login to your control panel. Click services, then click the pencil next to apache web server. At the top click protect directories and click the lock next to the directory to protect it. You may add groups and users also at the top. |
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| How do I add a mailing list? |
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To add a mailing list first login to your control panel. Click services, then click the pencil next to major domo mailing list server. Click create a new mailing list and your all set. |
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| How can I login to phpmyadmin? |
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To login to phpmyadmin goto services in your control panel. Then click the pencil next to mysql server. Click mysql admin tool |
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| How come phpmyadmin says password incorrect? |
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Phpmyadmin is first configured with a random password. Goto the mysql administration tool in services, then at the top click change mysql password. |
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| How can I add an email alias? |
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To add an email alias goto smtp mail server in services. And click add an alias. |
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| How can I add a mail responder? |
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To add a mail responder goto smtp mail server in services. Click responders at the top. Then click add a Responder. |
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| How can I add a spam filter? |
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To add a spam filter goto smtp mail server in services. Click spam filters at the top. Then click add a Spam Filter. |
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| How do I add a mail box? |
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To add a mail box click mailboxes/users. Click add user at the top and fill in the required information. |
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| How can I backup my site? |
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To backup your site click backup/restore. Then fill in the required information. |
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| How can I restore my site? |
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To restore your site click backup/restore. At the top click restore. Then fill in the required information. |
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| How come my file manager displays folders not in my ftp? |
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The folders are in your ftp, just you top directory. They are for users with shell accounts. To access your sites html pages goto /var/www/html/ |
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| What is the host for FTP? |
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The host for ftp is ftp.yourdomain.com |
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| Where do I upload my files? |
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Upload your files by clicking the symbolic link for html. |
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| How come my login is denied for ftp? |
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Make sure you use this format. user@yourdomain.com for the user. |
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| Why when I send an email I get an error? |
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You need to turn authentication on with your mail client. We do not allow unauthorized users to send mail using our servers. |
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| What are the pop3 and smtp mail servers? |
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The pop3 and smtp mail servers can be accessed by mail.yourdomain.com |
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| How do I access webmail? |
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You may access webmail at http://www.yourdomain.com/squirrelmail |
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| How come my login for mail is denied? |
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Make sure you use this format. user@yourdomain.com for the user. |
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| What is the sendmail path? |
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The path to sendmail is /usr/sbin/sendmail |
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| What is the path to perl? |
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The path the perl is /usr/bin/perl |
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| What is the root path to my site? |
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The root path to your site is /home/virtual/yourdomain.com/var/www/
or you can use our system variables like
SITE_ROOT- The root path of the domain
SITE_CGIROOT- The top level cgi path of the domain
SITE_HTMLROOT- The top level html path of the domain
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| Where do I upload CGI scripts? |
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You may upload cgi scripts in cgi-bin or the html directory. |
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| Why do I get an error with a CGI script? |
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This could happen for a couple of reasons. First make sure that your file is saved in a UNIX format without return charaters in the file. Also make sure that the file permisiions are correct on the file so that the browser can access it. You can change your permissions with your ftp client. |
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| What are SPYDERcomm's DNS Servers? |
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NS1.SPYDERcomm.com
NS2.SPYDERcomm.com |
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